Lots of companies make promises. We're the first full-service heating and air conditioning company to
guarantee you great service, and put it in writing! When you have a Service Plan with Johns Brothers,
you can rest easy knowing that your family and home are well-protected.

  • We will respond to your emergencies 24 hours a day, any time, day or night.
  • You will never run out of oil on automatic delivery.
  • We will always use professional testing equipment, not guesswork, when we tune up your system.
  • We will leave your house as clean as when we arrived.
  • We will use our company-trained professionals to service your system.
  • We will always use manufacturers' fully warrantied parts when repairing your system.
  • We will keep scheduled appointments or we will call. (You won't wait all day for us to arrive.)

If we don't live up to any of our guarantees, we will credit your account $50.

That's putting our money where our mouth is.

Our Mission:
To create a customer-driven company that employs dependable people to provide unparalleled
response and quality products and services for our customers' comfort and security.


Johns Brothers
1384 Ingleside Road · Norfolk, VA 23502 · 757-852-3300
SECURITY · 757-852-3310 · HVAC & OIL